Terms and Conditions

Updated 08/28/2026

1. Definitions

What do the terms used in these terms and conditions mean?

"CGV": the abbreviation of "conditions générales de vente" (terms and conditions of sale).
"SAV": After-sales service.
"TVA": the abbreviation of "Taxe sur la valeur ajoutée" (value added tax, VAT). Currently at a rate of 20% in mainland France.
"Euro Zone": the geographical territory covering the countries whose common currency is the Euro.
"DOM-TOM": refers to the French overseas departments and territories open to shipping.
The "Seller": refers to the company JDM Distribution, owner of the website jdm-distribution.fr, a SAS (simplified joint-stock company) with share capital of €50,000, registered with the Bordeaux Trade and Companies Register (RCS) under number 538 265 190 (Siret 538 265 190 00040).
The "Buyer": specifically refers to you as the customer, a professional not subject to consumer law, whether or not liable for VAT in mainland France, and for whom these Terms and Conditions are mandatory.
The "Carrier": means the independent transport company responsible for delivering your item to the shipping address you have specified.
The "terms and conditions": the conditions that apply to all sales, intended for all customers.
The "sales medium": refers to the Seller's website, in this case jdm-distribution.fr.

2. Purpose

The purpose of these terms and conditions is, on the one hand, to inform any prospective Buyer of the terms and conditions under which the company JDM Distribution (here under the name of its website and its trade name «JDM Distribution»), hosted on the website jdm-distribution.fr (the "Seller"), sells and delivers the products ordered, and on the other hand, to define the rights and obligations of the parties in connection with the sale of products by the Seller to the Buyer. They apply, without restriction or reservation, to all products and services offered by the Seller on its website.

Consequently, the purchase by any person of one or more products or services offered for sale by the Seller constitutes full and complete acceptance of these terms and conditions, which the Buyer acknowledges having read prior to placing the order. This acceptance is confirmed by two boxes that you check during the ordering process.

The products are offered for sale within the geographical territory shown in step 1 of the cart, in the shipping cost estimate module, based on your country and postal code.

Prior to placing an order, the Buyer declares that they have full legal capacity to enter into commitments under these terms and conditions. JDM Distribution reserves the right to modify these terms and conditions at any time, without notice.

3. Identity of the Seller

JDM Distribution, SAS with share capital of €50,000

(Owner of the domain name jdm-distribution.fr)

Mailing address: JDM Distribution, LOT 6, 4 Rue Henri de Châtelier, 33600 Pessac
Customer service phone: 05.35.00.59.36
Phone service hours: 9:00 a.m. to 12:30 p.m. and 1:30 p.m. to 5:00 p.m., Monday to Friday.
Email: contact page or [email protected]
RCS Bordeaux 538 265 190 (SAS with share capital of €50,000)
Siret: 538 265 190 00040
Intra-community VAT number: FR13 538265190
Registered office: JDM Distribution, 4 Rue Henri de Châtelier, 33600 Pessac
See all our closing days and public holidays on our NOTION Calendar

4. Access to the Site

The Buyer is personally responsible for setting up the computer and telecommunications equipment required to access the Seller's sales medium or the email address stated above. The Buyer bears the telecommunications costs incurred when accessing the Internet and using the various sites. During the ordering process, a checkbox indicating that you have accepted these terms and conditions is provided. Checking this box means that you have read and accepted these terms and conditions without reservation, and gives you access to the payment methods to complete your order.

5. Formation of the Contract and Orders

5.1. Prices

The sale prices of the products sold online by the Seller, stated in euros, are those in effect at the time the Buyer's purchase is recorded.

They do not include shipping costs (except for stated promotional offers). Shipping costs are charged in addition to the price of the products purchased and depend on shipping distance, size and/or weight. They are paid by the Buyer. Shipping costs are clearly shown in the order summary and/or the cart summary before the Buyer makes payment. Shipping costs are set by carriers and/or La Poste, or are flat-rate. They may therefore vary from one provider to another or from one date to another, and the Seller cannot be held liable for this. Any claim regarding these costs must be made before payment. Otherwise, these shipping costs will be deemed accepted.

For Buyers residing in the French overseas departments and territories open to shipping, shipping costs and product prices are stated excluding taxes. No taxes, dock dues (octroi de mer) or any other taxes will be applied at the time of the order. The Buyer alone shall pay them to the competent authorities. For any relevant resident of the Eurozone, prices include the value added tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will automatically be reflected in the price of the products sold by the Seller. Buyers residing in the French overseas departments and territories (DOM-TOM) or outside the Eurozone should refer to the special conditions.

Under European regulations on the treatment of waste electrical and electronic equipment (decree of July 20, 2005), an environmental contribution will be included in the price paid for certain products or equipment. If the product sold is subject to this contribution, it will be shown in the listing.

The Seller may change the sale prices of products at any time. The Buyer can see any such change before making a purchase by viewing the product page.

5.2. Product Characteristics - Availability

Before making a purchase, the Buyer may review the essential characteristics of the product(s) they wish to order on the Seller's website or on the manufacturers' websites. However, the description is not exhaustive, and JDM Distribution encourages any potential Buyer to contact the company to obtain any precise or additional information. The products offered for sale by the Seller are intended solely for "motorsport" use. Manufacturers may therefore change the design of the products to improve their performance. Such changes will always be intended as improvements. The full product description shown on the product page most accurately represents the product ordered. The photographs, graphics and descriptions of the products offered for sale are provided for reference only and are in no way binding on the Seller. Photographs are non-contractual and are used for illustration purposes only. The Seller invites the Buyer to make contact before any purchase to obtain additional descriptions and/or photographs of the products. If the Buyer does not do so, the Buyer will be deemed to have been informed.

If a supplier, manufacturer or subcontracted distributor modifies a product, the graphic representation of that product shall not engage the Seller's liability or affect the validity of the sale. However, the photos and illustrations presented here show finished products. Any use (visual or descriptive) of the items purchased or displayed is strictly prohibited without the prior consent of the Seller and the manufacturer.

Offers presented by the Seller are valid while stocks last and as long as commercial partnerships with Suppliers remain in place. This does not apply to one-of-a-kind products from handcrafted and/or special production. For products not stocked in its warehouses, the Seller's offers are valid subject to availability from its Suppliers/Manufacturers and provided that these products remain in the Suppliers'/Manufacturers' catalogs. If the ordered product is unavailable, the Seller will inform the Buyer as soon as possible and offer either an alternative or the Cancellation/Refund of the order. The Seller reserves the right to modify its product range, in particular due to constraints related to its Suppliers/Manufacturers or subcontractors, or due to its commercial strategy.

Unless the Seller states a longer lead time (on the product page, quote or order confirmation), ordered products are delivered within a maximum of thirty business days from the date they become available, subject to full payment of the price. If delivery is not made within this period, the Buyer may send the Seller formal notice to deliver by registered letter with acknowledgment of receipt. If delivery has not been made within seven business days after this formal notice, the Buyer may terminate the sale by sending a further registered letter. The amounts paid will then be refunded to the Buyer within fourteen days. The Seller will choose whether to refund by bank transfer or by the payment method used for the order, if that method allows refunds. If a product is unavailable, the Seller may offer a product of equivalent quality and price, which the Buyer remains free to refuse. If necessary, the Buyer will be asked to provide bank account details (RIB).

All lead times the Seller gives to the Buyer, including by email or telephone, are always expressed in business days.

5.3. Orders

Placing an order implies unconditional and unreserved acceptance of these terms and conditions. This acceptance is recorded by a box that you check during the ordering process. A "double click" or "single click" by the Buyer on the order form constitutes an electronic signature which, between the parties, has the same value as a handwritten signature.

For any purchase, the Buyer selects the products they wish to acquire by clicking the "add to cart" icon or button. A screen summarizes the cart. The Buyer is systematically offered the option to withdraw at any point during the ordering process. By paying for their purchases, the Buyer is deemed to have knowingly and unreservedly accepted these terms and conditions, as well as the prices, volumes and quantities of the products offered for sale and ordered.

For any purchase, the Buyer's order will be confirmed to the Buyer by email, at the address entered when placing the order. The sale will only be considered final once the Seller has sent the order confirmation to the Buyer and collected the full price. When the order is validated and payment is accepted, the order status changes to "payment accepted". This information is visible in the Buyer's secure customer account on the Seller's website. The sales invoice is then issued and made available in the Buyer's customer account.

The Seller recommends that the Buyer keep this information in paper and electronic form. The invoice is issued by the Seller's management system in the name of the company shown in the billing address of the Buyer's trade account, then made available in the customer account and transmitted in accordance with the terms of Article 5.4. An issued invoice cannot be modified: any correction gives rise to a credit note and the issuance of a new invoice.

5.4. Electronic invoicing

The Seller is connected to an approved platform within the meaning of Article 289 bis of the French General Tax Code (Code général des impôts). For any Buyer established in France and subject to VAT, invoices are issued in structured electronic form and transmitted to the Buyer's receiving platform, identified by its SIREN number in the national electronic invoicing directory. This transmission constitutes delivery of the invoice.

The Buyer undertakes to have a receiving platform (an obligation applicable to all businesses established in France since September 1, 2026) and to inform the Seller without delay of any change in company name, SIREN number, VAT number or address. The identification data shown on the invoice (company name, SIREN, VAT, billing address) are those verified during trade registration; they may only be modified through customer service, upon presentation of supporting documentation. The Seller cannot be held liable for any failure of receipt attributable to inaccurate data or data not updated by the Buyer.

Where the invoice cannot be transmitted through this channel (Buyer not listed in the directory, established outside France or not subject to VAT), it is made available in the customer account and sent by email to the account address. In all cases, the Buyer can download their invoices from their customer account.

Invoices transmitted via the platform are assigned processing statuses (submitted, rejected, refused, paid). Any refusal of an invoice by the Buyer must state the reasons under the conditions provided for by the regulations; in the absence of a reasoned refusal within fifteen days of the invoice being made available, the invoice is deemed accepted. The Seller also transmits to the tax authorities the transaction and payment data required by the regulations (e-reporting).

6. Payment of the price

6.1. Payment terms

Payment of the full price must be made by the Buyer when placing the order. At no time may the sums paid be considered as earnest money or down payments. The full order amount will be collected by the Seller upon validation of the order or, in the case of payment by bank transfer, upon its receipt. The Seller does not offer early payment discounts. For professional Buyers authorized to pay by SEPA direct debit (Article 6.4), invoices are payable at 30 days end of month: purchases made in a given month are debited at the end of the following month, on the due date shown on each invoice.

All orders are payable in Euros.

To pay for their order, the Buyer may use any of the payment methods indicated on the sales media. These may include: credit card, Paypal, bank transfer, SEPA direct debit (subject to the Seller's approval). These payment methods may vary depending on the Buyer's country of residence. The Seller informs the Buyer that the payment methods made available (including, among others, credit-based payment methods) are services offered, but in no way constitute an obligation of use. Any dispute or problem arising in the processing of payments shall be the sole responsibility of the intermediary payment provider managing it: "Banque Populaire" or "Paypal". For payments by credit card, the Buyer warrants to the Seller that they hold any authorizations that may be required to use the payment method chosen when recording their purchase.

Access to the payment providers' websites: Paypal , Systempay

The Seller reserves the right to suspend or cancel any order and/or shipment, regardless of its stage of completion or nature, in the event of non-payment of all or part of the sums owed by the Buyer, or in the event of a payment incident.

The Seller reserves the right to request a copy of an identity document, a K-Bis (French company registration extract) and proof of address from the Buyer for any payment. The Seller also informs the Buyer that payment intermediaries randomly verify the identity and creditworthiness of Buyers. A request for payment by credit card (in full or on credit) may be declined if the Buyer does not meet the security requirements set by the payment intermediaries (for example, 3D Secure).

Regarding commercial discounts: discounts granted to Buyers are not an acquired right. The Seller reserves the right to apply them or not, to all or part of its customers and to all or part of its catalog, without having to give any reason. They may be larger or smaller depending on the customers and/or the products. Discounts may also change according to commercial agreements with the brands and to currency exchange rates, without prior notice.

Information relating to purchases is subject to automated data processing, for which the data controller is JDM distribution (see legal notice). The purpose of this automated processing is to determine a level of analysis for each transaction and to combat payment fraud. The Seller is the sole recipient of data relating to orders. It reserves the right to use this information to send promotional e-mails if the Buyer has requested them, or to share it with shipping companies to assist with the delivery of the order. Failure to provide the data relating to orders prevents transactions from being completed and analyzed. Any unpaid amount resulting from the fraudulent use of a bank account will result in the details relating to the order associated with that unpaid amount being recorded in a payment incident file maintained by JDM Distribution. An irregular declaration or an anomaly may also be subject to specific processing, in particular with the competent authorities.

In accordance with the French Data Protection Act (Loi Informatique et Libertés), the Buyer has at any time the right to access, rectify and object to all of their personal data, or to stop receiving promotional e-mails, by writing to JDM distribution by mail or e-mail and providing proof of identity.

6.2. Late payment penalties and fixed recovery fee in the event of a rejected, falsified or incorrect payment.

Penalties equal to the legal interest rate plus ten percentage points shall automatically apply to unpaid amounts after a period of seven business days following the invoice date or, for any other payment method, upon notification of the bank payment rejection. In addition, the statutory fixed fee for recovery costs of €40 per unpaid invoice shall automatically apply (Articles L.441-10 and D.441-5 of the French Commercial Code). Furthermore, a fixed recovery fee equal to 8% (eight percent) of the sums claimed and/or remaining due, related to the handling of your unpaid amounts, may be applied. This fee is automatically payable. Shipment of the current order or of any new order may be suspended in the event of late payment, notwithstanding the provisions herein. Payment of all outstanding sums may also be demanded.

If these unpaid amounts are not settled within fourteen business days of their occurrence or notification, a seizure procedure through a Bailiff (Huissier de Justice) and/or the district court (tribunal d'instance) will be initiated.

If these unpaid amounts are not paid to the Bailiff in charge, the matter may be referred to the district court or commercial court.

6.3 Additional charge related to shipping.

In addition to the price of the product, additional shipping charges may be applied in accordance with Article 8.1, regardless of any current discounts or free shipping offers. This applies to certain bulky products that do not allow the seller to complete a sale without selling at a loss, for example due to the shipping price charged by the manufacturer.

6.4 Payment by SEPA direct debit for professional customers.

The seller may offer some of its professional customers the option of paying for their orders by SEPA direct debit. This payment method is offered only to customers selected by the Seller. It consists of debiting, at the end of the month, the purchases made by the professional Buyer during the previous month. A monthly direct debit request is automatically submitted to the bank at the end of the month, without the Buyer being able to set the date, generally on the last day of the month (except during holiday closures). For this purpose, the Seller holds a SEPA creditor identification number issued by the Banque de France. The Buyer is responsible for entering online the bank account from which they wish to be debited. Once their account is completed, they simply need to select this payment method from the list of available payment methods. It is an additional payment method, which they may choose or not, for all or part of their orders. When this payment method is selected, the Seller processes the customer's orders without delay.

The Buyer must ensure that their bank account has sufficient funds at the end of the month to honor the payment at the beginning of the following month. A rejection will incur bank fees from the Buyer's bank, similar to those for a bounced check.

The Seller informs the professional Buyer that a contractual processing fee of €75 incl. VAT (seventy-five euros) will be charged for any rejected SEPA direct debit. In addition, penalties equal to the legal interest rate plus ten percentage points are automatically applicable to unpaid amounts after a period of seven business days following the rejection date, together with the statutory flat-rate collection fee of €40 per unpaid invoice (articles L.441-10 and D.441-5 of the French Commercial Code). Furthermore, a flat-rate collection indemnity equal to 8% (eight percent) of the amounts claimed and/or remaining due, relating to the handling of your unpaid amounts, will be applied and will be due. This indemnity is automatically payable. Delivery of pending orders or of any new order may be suspended in the event of late payment, notwithstanding the provisions herein. Payment of all remaining amounts due may also be demanded immediately.

The Seller reserves the right to disable this payment option for all or some of its customers without reason and without notice (for example, due to payment incidents).

6.5 Retention of title: see article 11 herein.

7. Choice of products

The Buyer, having reviewed the products sold by the Seller and their characteristics, has, under their sole responsibility and according to their needs as determined by them prior to any order, chosen the product(s) being purchased. Furthermore, as the Buyer alone knows their preferences, measurements and constraints in terms of space or nuisance, the Buyer assumes full responsibility for their purchases.

The Seller informs the Buyer that the Buyer must check the compatibility of the products with any competent professional before purchase. The Seller makes the product reference and brand available to the Buyer on the product page, or on request from customer service at the following address: [email protected], or from the manufacturers' own customer services. The Buyer will therefore be deemed to have obtained information on the compatibility and applications of the products before any purchase.

The Seller provides the Buyer with an e-mail address: [email protected]. The Seller states that it is solely the Buyer's responsibility, if they do not consider themselves sufficiently competent, to seek advice from another competent professional before purchase. As the Seller is not an automotive mechanics professional and operates as a distance seller, it is not in a position to guarantee to the Buyer the compatibility of the products with the Buyer's vehicle. Product descriptions are provided by the manufacturers and are their sole responsibility. The Buyer will therefore be deemed to have obtained information on the compatibility and applications of the products before any purchase.

8. Shipping, costs and lead times

8.1 Shipping costs

The shipping costs displayed or included in the sale price are calculated for delivery to mainland France (excluding Corsica) for the initial order. They include handling fees. For any questions, the Buyer is invited to contact the Seller before making any payment.

Mainland France (excluding Corsica) and Eurozone: if shipping costs are included as part of a promotional offer, no additional shipping costs are due. Otherwise, the costs shown in the order summary apply. This summary is authoritative. Also refer to paragraph 20 for specific conditions.
Corsica: special rates imposed by carriers result in higher shipping costs. Buyers residing in Corsica must select "Corsica" as their area of residence for their order to be validated correctly.
Algeria, Morocco, Tunisia: due to specific rates and frequent customs disruptions at destination, invoice amounts may be rounded. The Seller cannot be held liable for parcels that are lost, stolen or subject to fluctuating customs duties.
French overseas departments and territories (DOM-TOM) and outside the Eurozone: costs are calculated according to the destination department and the weight/dimensions of the products. Amounts are stated excluding taxes. Buyers concerned are expressly requested to contact the Seller at [email protected] before making any payment. The carrier will be DHL or La Poste (Colissimo registered or standard delivery). The amount of the costs is shown in the cart after logging in and entering the delivery department.

Important, French overseas departments and territories (DOM-TOM): for shipments via La Poste / standard delivery, the maximum insurance is €1,000. In the event of loss, compensation will be limited to this amount. For full coverage, choose DHL.

8.2 General shipping rules

Products are delivered to the address provided by the Buyer, within the territorial limits defined in §2.

The carrier is selected by the Seller based on the most advantageous price for the Buyer, or according to the nature and weight of the products. The Seller reserves the right to replace the initially chosen carrier with an equivalent service, in particular in the event of address or size constraints.

Delivery lead times: no carrier guarantees its transit times. The lead times stated are for information only. This applies to La Poste (Colissimo), DHL and any other carrier. If a claim is opened with a carrier, the compensation request may be unsuccessful or may cover only a fraction of the initial price, with no guarantee that the claim will be accepted. Regarding DHL, their "guarantee" covers the additional amount paid by the buyer compared to the base rate for a standard service. It does not include any other item, including taxes, fuel surcharges and return shipping costs. This goodwill gesture is decided by DHL after reviewing the claim and is in no way automatic

Inspection upon receipt (mandatory): the contents of the package must be checked in the presence of the delivery driver. A damaged package or one whose contents have been pilfered must be refused, with the note "package damaged, contents damaged during transport" written on the delivery slip. Any delivery accepted without reservation is deemed compliant.

If a package is marked "delivered" but was not received: the Buyer has 48 hours from the delivery notification to contact customer service. The Seller will request a sworn statement of non-receipt and a copy of an identity document. A claim will be opened with the carrier. No refund or reshipment will be possible until the carrier has closed the case.

8.3 Shipping methods

Colissimo Tracked / Registered (standard shipping)

The Buyer receives home delivery against signature and validation of a confidential code sent by SMS or e-mail. This code is personal and must only be given to the delivery driver in person. If the Buyer is absent, a delivery notice is left; the package is available at the nearest post office for 15 calendar days. Upon receipt, the Buyer checks the condition of the packaging and the contents. In the event of an anomaly, the Buyer must refuse the goods, complete a La Poste discrepancy report (form 170) and report the incident to the Seller within 48 hours at [email protected]. Any acceptance without reservation constitutes acknowledgment of compliance.

Colissimo pickup point

The Buyer collects the package at the pickup point selected when ordering, upon presentation of an identity document. The Buyer checks the integrity of the package in the presence of the pickup point staff. In the event of an anomaly, reservations must be entered in the pickup point's computer system, or the package refused if it is damaged. Holding periods: 5 days at a Pickup Station locker, 14 days at a retail pickup point, 15 days at a post office. After this period, the package is returned to the sender at the Buyer's expense.

Carrier delivery (with or without appointment)

The carrier makes a first delivery attempt at the shipping address. If the Buyer is absent, a new attempt or an appointment may be arranged, or the package may be left at a pickup point. Upon receipt, the Buyer checks the number of packages, their external condition and their contents in the presence of the delivery driver. In the event of an anomaly, the Buyer must refuse the package and/or record written, precise and detailed reservations on the consignment note, then report the incident to the Seller within 24 hours at [email protected]. Any acceptance without reservation precludes any subsequent claim.

Holding periods at pickup points: 5 days at a Pickup Station, 14 days at a retail pickup point, 15 days at a post office. After this period, the package is returned at the Buyer's expense.

8.4 Package returned due to an issue attributable to the Buyer

The Buyer is required to provide a valid and identifiable shipping address. Shipping costs are a paid service (even when included in a promotional offer); reshipment following a return is not included in the amount initially paid.

If a package is returned because it was not collected, the address could not be found, or due to an error by the Buyer, the Seller may, at its discretion:

refund the order, less the return costs (equal to the actual shipping costs invoiced by the carrier);
reship the package at the Buyer's expense.

If the Buyer does not respond despite reminders from the Seller, the package will be held pending a response. After a period of 90 days from receipt of the returned goods, they may be destroyed in accordance with the applicable rules on the management of unclaimed goods.

If the package is lost while being returned to the Seller, the carrier will open an investigation. Any compensation due to the Buyer will be limited to the value of the insurance taken out or provided by the carrier. The Buyer's failure to collect the package within the allotted time may limit the Buyer's right to compensation.

A refusal of delivery by the Buyer is treated as a returned package attributable to the Buyer (return and reshipment costs borne by the Buyer, see above).

8.5 Manufacturing, availability and transit times

Availability lead times are indicated on each product page. They depend on stock levels and on each supplier's own manufacturing lead time.

Transit time is added to the product's availability lead time and is not included in it. Therefore, if the Buyer selects an express carrier for an item that is not immediately available, the order will only be handed over to the carrier on the product's availability date.

8.6 Delivery, quality or conformity issues

Transfer of risk: as the sale is concluded between professionals, the risks of loss of or damage to the products are transferred to the Buyer as soon as they are handed over to the carrier (Articles 1196 and 1604 of the French Civil Code), except where the Seller has itself taken out transport insurance. In accordance with Article L.133-3 of the French Commercial Code, the Buyer must notify the carrier of a reasoned protest by registered letter or extrajudicial act within three days, excluding public holidays, following receipt; failing this, any action against the carrier is extinguished. The shorter procedures below allow the Seller to take effective action with the carrier on the Buyer's behalf.

Important regarding signature of the delivery receipt: the carrier is a full-fledged service provider for your order. By signing the delivery receipt without checking the contents, the Buyer releases the carrier from liability. A signature constitutes acceptance. It is therefore essential to inspect the contents of the package in the presence of the delivery driver, before signing anything. A package received without reservation is deemed compliant and cannot be the subject of any claim.

Procedures applicable depending on the type of issue identified:

Defective product or empty/pilfered package: the Buyer must refuse the delivery. Failing such refusal, the products are deemed compliant and free of any apparent defect. Each delivery is shipped with the “recipient signature” option; any accepted delivery is deemed compliant.
Product not matching the order: the Seller will request a photograph of the product received and will, within 10 days, arrange collection of the product or send a prepaid return label. The correct product will be shipped upon receipt of the return, within the timeframes stated in §8.5.
Package marked “delivered” but not received (suspected theft): the disappearance of a package marked “delivered” by the carrier constitutes theft. The Buyer must, within 24 hours, file a police report for theft against person or persons unknown at the nearest police station. This report is required to open the compensation claim. The Buyer must also provide a copy of their ID and complete the compensation claim form provided by the Seller.

9. Right of Withdrawal

No Right of Withdrawal: Business-to-Business Sales

The products and services offered by the company are intended exclusively for professionals acting within the scope of their main business activity. In accordance with the provisions of the French Consumer Code (Code de la consommation), and in particular Article L.221-3, the right of withdrawal applicable to consumers does not apply to distance contracts concluded between professionals. By confirming their order, the customer acknowledges acting as a professional and within the scope of their main business activity.

10. General Refund Conditions

Any refund owed by the Seller (cancellation accepted by the Seller, product unavailable within the meaning of Article 5.2, return of a non-compliant product accepted within the meaning of Article 8.6) is made by bank transfer (euro area residents) or using the payment method used by the Buyer if it allows (Paypal, credit card, etc.), no later than fourteen days after the refund is approved or, in the case of a return, after the Seller receives the products. The Buyer will be asked for bank account details (RIB) if necessary. In all cases, the Seller will state the amount refunded when issuing the refund. Customers residing abroad outside the Euro Area (individuals or professionals) who paid for their order by a method other than Paypal will be refunded in the form of a voucher valid for 6 (six) months. We therefore recommend that they purchase via Paypal, which makes refunds easier. For further information, please refer to the specific conditions (Paragraph 20).

11. Retention of Title

In accordance with Articles 2367 et seq. of the French Civil Code (Code civil), JDM Distribution retains ownership of the goods sold until full payment of the price, including principal and ancillary amounts, regardless of the agreed payment terms (in particular in the case of payment by SEPA direct debit at 30 days).

Failure to pay any installment may result in the seller reclaiming the goods. Such failure to pay may also result in the cancellation of the sale, at the sole request of the seller.

However, risk transfers upon delivery, independently of the transfer of ownership. The buyer undertakes to take out insurance covering loss of or damage to the goods until full payment.

12. Restrictions on Original Creations, Product Images, Product Descriptions, or Computer Software

12.1. Regarding products offered for sale:

The Buyer undertakes to strictly comply with the terms of use of images and rights to creations, photographs, logos, or licenses of products, software packages, and software as established by the manufacturers of these products or the publishers of the software and software packages.

The Buyer shall refrain from any act likely to infringe the rights of the authors, their successors in title, or the Seller in its capacity as distributor. The images are the intellectual property of the manufacturers, and any duplication or distribution without authorization is an offense. The Seller informs the Buyer that the images and visuals on the site are provided by the manufacturers or are offered for illustration purposes, are intended solely to represent the products, and are not contractually binding. They are also a suggested presentation, and the final result may differ from the illustration photos.

13. Warranty

13.1. Products sold by the Seller to the Buyer benefit from:

- the commercial warranty, on a case-by-case basis.

Commercial Warranty:

As the sale is concluded between professionals, the legal guarantee of conformity under the French Consumer Code does not apply. The warranty against latent defects (Articles 1641 et seq. of the French Civil Code) is excluded when the Buyer is a professional in the same field as the Seller; in other cases, it is limited, at the Seller's discretion, to repair or replacement of the product found to be defective, excluding any compensation for indirect damages (vehicle downtime, labor, operating losses). The commercial warranty described below is offered to the Buyer on a case-by-case basis. A request is systematically submitted to the Manufacturer, after the Buyer has compiled a file and sent it to the Seller. The Seller informs the Buyer that all manufacturers require the original packaging to be kept in order to benefit from the warranty. Normal wear and tear of products is not covered. Products are warranted by their manufacturers or distributors. No warranty of any kind is granted by the Seller on the products sold and/or offered for sale, and in particular the Seller in no way guarantees that the products are free from defects; product descriptions are provided solely by the manufacturers or their resellers. The warranty applies only if the products are installed by a professional and you can provide an installation invoice dated prior to the date of the warranty claim.

13.2 Implementation of the commercial warranty:

No return will be accepted without the Seller's prior authorization.

Any return of a product under one of the aforementioned warranties is subject to the Seller's prior approval. To this end, the Buyer shall contact the Seller's after-sales service, which will provide the appropriate procedure according to the product's Brand. To do so, the Buyer must open an after-sales "ticket" through the "contact page" interface using the contact form.

Through this "after-sales ticket", the Seller may first request one or more clear photographs of the product's problem showing the defect, together with a written description of the defect and the installation invoice for the products issued by an automotive mechanics professional and dated prior to the warranty claim. The Seller will send the Buyer a product return number, a detailed form to be completed and enclosed with the product, and a Colissimo shipping label, or will arrange a carrier pickup if necessary. This return number and this form, which are a decisive and essential condition, are valid for seven business days from the date they are sent to the Buyer. After this period, the Buyer must renew the request following the procedure described above. If the Buyer refuses to return the defective product, the problem will be considered resolved and the after-sales request canceled.

The defective product must be returned in its original packaging, including the complete product and all its accessories, and must be clearly accompanied by the product return number provided by the Seller, the product serial number, the product reference and/or name, and a copy of the installation invoice. Every returned product will be inspected (by the Seller or the manufacturer), taking into account the description of the defect written by the Buyer.

After-sales claim rejected: Any product found not to be defective following this inspection will be neither taken back nor exchanged under the warranty, and a flat fee of €80 covering pickup and inspection costs will be charged to the Buyer. The Buyer must then pay the return shipping costs for the product as well as this inspection fee. The product will be kept by the Seller for one year and one day. If not collected by the Buyer, the product will be destroyed after this period.

After-sales claim accepted: When the defect is confirmed and the manufacturer accepts the claim, the Seller will offer the Buyer replacement or repair of the item. The choice is made by the Seller and depends on the solution proposed by the Manufacturer. A repairable product will most likely be repaired; an unusable product will be exchanged. A warranty claim is not a withdrawal request; no refund will be offered unless both of the above options are impossible, even if the withdrawal period has not expired.

Buyers residing outside the Eurozone should refer to the specific conditions.

13.3. In any event, the warranties do not cover:

- replacement of consumables,
- abnormal use or use not in accordance with the products' specifications (clutch too weak for the vehicle's torque, unsuitable brake pads, etc.),
- damage specifically mentioned in the item listing,
- defects and their consequences resulting from intervention by the Buyer,
- defects and their consequences resulting from use not in accordance with the product's intended purpose (professional use, collective use, etc.),
- products covered by a specific assistance and maintenance contract
- use of the products outside the legal framework (auto parts, etc.), and normal wear of the products (tires, exhaust systems, brakes, clutches, etc.).
- Abnormal wear of the product resulting from misuse, failure to follow installation rules, or modification not in accordance with its original condition.

14. Liability

The Seller cannot be held liable for non-performance of the contract in the event of the product being out of stock or unavailable, force majeure, disruption, or total or partial strike, particularly of postal services, means of transport and/or communications.

The Seller cannot be held liable for any indirect damage that may arise from the purchase of the products. The Seller shall not be liable for any loss of data or files. It is the Buyer's responsibility to make all necessary backups.

The jdm-distribution.fr website and the sales medium also contain information from third parties and links to other websites. Under no circumstances can the Seller be held liable for damage resulting from the use of, access to, or inability to use such third-party information, nor for the content of other websites.

The Seller cannot be held liable if the products sold are used outside the legal framework governing them (law, warranties, the Buyer's insurance). The Buyer is solely responsible for any damage caused to themselves, to their vehicle or to third parties as a result of failure to comply with the laws governing the use of the products sold. It is the Buyer's responsibility to obtain information from competent persons regarding the laws in force, the compatibility of the purchased products with their vehicle(s), and the standards applicable to the purchased products. The Buyer will be deemed informed of the risks to their vehicle involved in installing the products ordered from the Seller. As the Seller is not a professional automotive repair shop and has no knowledge of the Buyer's vehicle, the Seller cannot be held liable for any problem occurring on the Buyer's vehicle following installation of the purchased products, or for any compatibility issue. The Seller therefore advises the Buyer to seek advice from the professional who will install the ordered products, or from any person with expertise in the relevant field, before making the final decision to purchase or install the ordered products. Any product purchased by the Buyer must be installed and/or assembled by a competent professional automotive mechanic and/or a dealer of the Buyer's vehicle make.

The Seller advises the Buyer that some of the products sold comply with European and/or French standards; however, the Buyer is expressly requested to inquire with the competent authorities about whether the products sold may be used on public roads. The Seller informs the Buyer that modifying their vehicle makes it illegal to drive on open roads. All products sold on the Seller's website are prohibited on open roads. Where certain product pages state "road use", this refers to private roads or tracks. The TüV standard is a German standard with no equivalent in France. A product bearing the CE or TüV marking is not guaranteed to be approved for use on open roads or to pass the roadworthiness inspection (contrôle technique).

The Seller also advises the Buyer that the use of certain purchased products may void the various warranties and insurance policies taken out by the Buyer with the organizations concerned by the use of said products (car insurance, manufacturer's warranty, home insurance, etc.). It is the Buyer's sole responsibility to inquire about these risks. The Seller advises the Buyer that if the Buyer modifies their vehicle, it will no longer meet the manufacturer's specifications, may no longer comply with applicable standards (European, French, manufacturer, etc.) and may also fail the roadworthiness inspection (contrôle technique). All products offered for sale that remove, replace or modify emission control systems are strictly prohibited on open roads and are intended solely for motorsport use.

15. Partial invalidity

If one or more provisions of these terms and conditions of sale are held to be invalid or declared as such pursuant to a law or regulation or following a final decision by a court of competent jurisdiction, the remaining provisions shall retain their full force and effect.

16. No waiver

The failure of either party to invoke a breach by the other party of any of the obligations set out in these terms and conditions of sale shall not be construed as a waiver of the obligation in question for the future.

17. Governing law

Sales of products by JDM Distribution are governed by French law. In the event of a dispute, the courts of Bordeaux (France) shall have sole jurisdiction, even in the case of multiple defendants or third-party warranty claims.

Extended producer responsibility (EPR): packaging, paper, oils and fluids

In accordance with Articles L.541-10 et seq. of the French Environmental Code (Code de l'environnement) and Law No. 2020-105 of February 10, 2020 on the fight against waste and the circular economy (AGEC law), the Seller fulfills its producer obligations under the following extended producer responsibility schemes:

Household packaging and graphic paper (France): the Seller is registered with ADEME under the unique identifier (IDU) FR456902_01ECMK and is a member of the approved producer responsibility organization Citeo (customer number 50103769). This membership covers French territory only.
Oils and fluids (France): the Seller is registered on the Syderep platform under number FR456902_17NKGE as a distributor of oils and fluids.
Packaging (Germany): for products shipped to Germany, the Seller has a dual system contract with Lizenzero (Interzero) and is registered in the LUCID register of the Zentrale Stelle Verpackungsregister under number DE1376759764373, in accordance with the German Packaging Act (VerpackG).

The Seller pays the corresponding financial contributions to the producer responsibility organizations. When this cost is passed on to the Customer, it is shown separately on the invoice.

Where required by regulations, the packaging of products delivered for the French market bears the Triman logo and sorting instructions (Info-tri). Consumer Customers are asked to sort packaging and paper according to local guidelines. Used oils and fluids must never be poured down the drain, discarded in the environment or disposed of with household waste: they must be taken to an approved collection point or waste disposal center. Trade Customers remain responsible for the proper management of waste resulting from their activities (packaging, used oils and fluids), in accordance with applicable regulations.

Information on the environmental qualities and characteristics of packaging (recyclability, recycled content, sorting rules) is available on request at [email protected].

18. Data protection (Informatique et Libertés)

The information collected by the Seller with any order placed by the Buyer is necessary for the processing of the order by JDM Distribution and its business partners.

In accordance with Regulation (EU) 2016/679 (GDPR) and the amended French Data Protection Act (loi Informatique et Libertés), the Buyer has the right to access, rectify, erase, object to, restrict and port their personal data by writing to [email protected]. Data is processed for the performance of the contract and compliance with the Seller's legal obligations, and is retained for as long as necessary for these purposes. The Buyer may file a complaint with the CNIL.

The Buyer will be informed of JDM Distribution offers by email. If the Buyer does not wish to receive these offers, they may object to the use of their contact details by sending an email to the Seller. The Buyer may also notify the Seller by mail at the following address: JDM Distribution, 4 Rue Henri de Châtelier, 33600 Pessac.

19. Customer service and order tracking

For any information, the Buyer may contact customer service at [email protected] or by using the company's telephone contact details (see section 3 of these terms and conditions of sale).